Privacy

Privacy Policy

Updated March 2025

We collect only the information needed to quote, schedule, and perform your move safely and compliantly between the mainland and Puerto Rico. This includes contact details, pickup/drop-off locations, shipment descriptions, and optional photos you share for accurate estimates.

What we collect

  • Contact info (name, phone, email)
  • Pickup/delivery addresses and access details
  • Inventory notes, photos, and special handling needs
  • Payment confirmations (processed via secure providers)

How we use it

  • Prepare quotes, dispatch crews, and book vessels
  • Coordinate insurance, customs pre-clearance, and permits
  • Share updates you opt into via email, SMS, or phone
  • Improve service quality and safety compliance

Storage & retention

We retain records only as long as required for service delivery, billing, insurance, and legal obligations. Access is limited to authorized staff and vetted vendors supporting your move.

Your choices

You can request access, correction, or deletion of your data where permitted by law. You can also opt out of marketing messages at any time; operational messages about active moves will still be sent.

Contact

Questions about privacy? Email [email protected] or call +1 (213) 555-0198.